MB Capital is committed to protecting the privacy of all personal information obtained from you during your visits to the MB Capital website or otherwise. MB Capital is based in the United Kingdom. This Privacy Policy sets out the basis on which your personal information will be used and processed by MB Capital.

Data Controller: MB Capital Limited

Registered Office Address: Level 30, The Leadenhall building, 122 Leadenhall Street, LONDON, EC3V 4AB

Website: www.mbcapital.co.uk

 

If you have any requests concerning your personal information or any queries with regard to these practices, please contact info@mbcapital.co.uk.

 

By registering or placing an order on this website and when you deal with us, you consent to the collection, use and transfer of your information under the terms of this Privacy Policy.

 

As our services evolve, we may from time to time amend this Privacy Policy. We will give you an opportunity to read the revised Privacy Policy and ask you to agree to it. We will let you know by email and by posting a notice on the website.

 

If you continue to deal with us after the date the revised Privacy Policy comes into effect, you will be deemed to have agreed to it.

What information is collected by MB Capital and how does MB Capital use this information?

* By visiting our website you are under no obligation to provide any personal information to MB Capital. However, when you choose to register on‐line with MB Capital we collect personal information about you. Your registration information and the transactions you undertake will help us personalise and continually improve your experience on our website and help us to improve our services. You will also enter personal information each time you use our service, make an application, sign up to one of our free research reports or make any other enquiry through the MB Capital website.

 

* We receive and store certain types of personal information whenever you interact with us. We use the information you provide to respond to your requests, consider and process any applications made by you, establish and manage your account and to administer services provided to you, recover debts, review your ongoing needs, customise your experience on our website, improve our service, process and deal with any complaints made by you about us, verify the accuracy of information supplied by you and to communicate with you. You may choose not to provide certain requested information, but then you might not be able to take advantage of some of our features.

 

* We use your information to comply with all applicable laws and regulations including the rules of the Financial Conduct Authority and to deal with and/or in connection with regulatory reporting, fraud and crime prevention and detection, financial risk assessment, money laundering checks and compliance (including for example, making enquiries at fraud prevention agencies, undertaking searches at the Electoral Register and with credit reference agencies, performing credit and identity checks, obtaining bankers’ references as necessary and making any other enquiries as reasonably thought fit) and responding to enquiries made by other persons in relation to the matters referred to in this bullet point.

 

* For the purposes outlined in this section, we may request personal information from you, which may include your name, address, email address, telephone number, and other relevant personal information, as well as information related to your trading experiences, your satisfaction with our services and any of our reports or services, your trading habits and other trading information.

 

* Our website allows you to contact us directly with questions or comments regarding our services, website, registration, surveys, polls, emails. This process requires you to give certain personal information so that we may address your inquiry. And we may receive a confirmation when you open email from us if your computer supports such capabilities.

 

* We may conduct competitions or other promotions on our website, which if you choose to participate require personal information to be provided to qualify for participation in the competitions or promotions. This information is primarily used as a means to notify the winners but may also be used for the other purposes set out in this Policy.

 

* We may use personal information collected about you to contact you in relation to any promotion or transaction you have entered (e.g. to respond to your enquiries concerning a trading transaction you have made via our website or to let you know if you have won a prize) and also to notify you of any products, services, offers or promotions which we believe may be of interest to you.

 

* In an effort to continually improve our services, we reserve the right to use your personal information to conduct market research and on‐line surveys. This may include contacting recent and/or past website visitors who have provided personal information to us.

 

* Our web servers may automatically monitor the number of visitors, the average time spent on the site, the popularity of our website, and any programming errors or failures on any of our websites in order to determine the effectiveness of the website. We also collect information about your preferences and frequency of trading by analysing site traffic including monitoring the external links you follow from our site. These details will help us to tailor the advertising on our website to products and services which we believe will be of interest to you.

 

* In addition, by registering on our website you consent to receive e‐mails, telephone calls, text messages and post concerning your membership. Unless you tick the opt‐out box on registration or inform us by email at info@mbcapital.co.uk in response to our subsequent communications, you also consent to receive e‐mails, telephone calls or text messages about our services and third party products or services that you may find interesting.

 

* Your personal information will be retained by MB Capital for a reasonable period or as long as the law requires. Please note that third party agencies (for example fraud prevention and credit reference agencies) may maintain records of any enquiry and information given to them, they may share your personal information (and the results of any searches) with us and other organisations to, amongst other things, recover or retrace debts and for credit, fraud, crime prevention and money laundering purposes.

 

Credit reference agencies may create a link between joint applicants and/or anyone else you identify as your financial partner. As a consequence you and anyone else with whom you have a financial link must understand that each other’s financial information will be taken into account in all future applications for credit by either of you. This linking will continue until one of you successfully files a “disassociation” with the relevant credit reference agencies.

How do I stop MB Capital from contacting me via email, telephone and post in the future?

If you do not wish to receive any further communications from MB Capital, please tick the relevant box when entering your personal details or, if you subsequently decide you do not wish to receive further communications from us, please update your preferences on your registration profile or email info@mbcapital.co.uk to take yourself off our distribution list. If you ask to be removed from our distribution list, we will cease to contact you, but will retain your information for statistical and research purposes and to ensure that we do not contact you in the future against your wishes.

Does MB Capital use cookies?

Like many websites we use “cookies”, and we obtain certain types of information when your web browser accesses our site. A cookie is a small piece of information sent by a web server to collect information from the browser. Find out more about the use of cookies on www.cookiecentral.com

 

We use cookies to identify you when you visit this web site, to provide the mechanisms for online trading and to keep track of your browsing patterns and build up a demographic profile.

 

Our use of cookies also allows registered users to be presented with a personalised version of the site, carry out transactions and have access to information about their account. You may have noticed that we carry advertising from third parties on our site. Occasionally they may send you a cookie. We have no control over these.

 

Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, switching off cookies may restrict your use of our website. If you need help turning off cookies, please let us know at info@mbcapital.co.uk

Will MB Capital share my information with anyone else?

As a general rule, we will only disclose your personal data to third parties where it is necessary to provide you with a requested service. If you trade via our website, your personal information will be passed to the organisation with which you have your account (Market Maker) or other brokers or business partners to carry out your instructions ‐ the use of your personal information will be governed by those organisation’s own privacy policy. They will only use your personal information to provide you with a requested service or for marketing purposes.

 

If you are a joint applicant, we may disclose your personal information to the other applicant.

 

We may disclose personal information to government bodies and law enforcement agencies for their enforcement purposes or to successors in title to our business. Your information may be passed to suppliers we engage to process data on our behalf.

 

Some of these third parties may be located in countries outside the European Economic Area where the laws do not give the same level of protection for personal data as that within Europe.

 

Other Websites
Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their data protection policy, which may differ from ours. Please check these policies before you submit your personal information to these websites.

If you are a joint applicant, we may disclose your personal information to the other applicant.

We may disclose personal information to government bodies and law enforcement agencies for their enforcement purposes or to successors in title to our business. Your information may be passed to suppliers we engage to process data on our behalf.

Some of these third parties may be located in countries outside the European Economic Area where the laws do not give the same level of protection for personal data as that within Europe.

Other Websites

Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their data protection policy, which may differ from ours. Please check these policies before you submit your personal information to these websites.

How can I access and update the information you hold about me?

You may inform us at any time should your details change or you wish to delete personal information we hold about you. You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please e-mail info@mbcapital.co.uk. We will respond to you within 40 days of receipt of the request and will charge you the statutory rate for MB Capital employs appropriate technical security measures to protect your personal information and ensure that it is not accessed by unauthorised persons. Information storage is on secure computers in a locked information centre and information is encrypted wherever possible. Our security procedures also provide that we may request proof of identification before we will release personal information to you. We undergo periodic reviews of our security policies and procedures to ensure that MB Capital systems are secure and protected.

 

If paying by credit card, your card details are secure. Depending on the product or service you have ordered, your credit card payment will be processed by high level encryption directly with the bank, in which case MB Capital never handles the information, or else payment will be processed by your Market Maker. In all cases, MB Capital never retains, sells or shares your payment details with anyone other than the bank and your Market Maker.

 

You are solely responsible for maintaining the secrecy of your passwords and should be careful when disclosing personal information online.

Internet–based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Risk Warning Notice

All investments contain an element of risk and what you get back may be less than you invested. Tax treatment depends on your individual circumstances and may be subject to change in the future. If in any doubt please seek further independent advice.

Contact Us

Contact MB Capital

If you have any questions about the service that MB Capital provide please feel free to get in touch.

 

You can come to our London City based headquarters or alternatively you can contact us by telephone, email or post. If you require a call back then please email us on the details below:

 

MB Capital

Level 30

The Leadenhall Building

122 Leadenhall Street

London

EC3V 4AB

 

Tel: 0207 398 1382

Fax: +44 (0)207 702 3983

 

Email: info@mbcapital.co.uk

 

New to MB Capital

If you are looking for help with stockbroking or investment advice the team of experts at MB Capital can help you with our professional service. To speak to one of our team please simply call us on:

 

0207 398 1382
And we will direct your call to the relevant expert.